Where do your proceeds go to?
Every month, we donate to a rescue nominated by you. For every toy sold, one toy is donated! Nominate a rescue now.
What are your toys made of?
We can proudly say that every material used in our toys are made in North America. Our toys are glue, nail, and staple free to ensure the safest construction. The paper used in many of our toys are printed with vegetable based inks and are collected at the end of distribution, saving many out of date papers from the trash! Fabrics are 100% cotton, and are clean roll ends or off cuts!
My fuzzy threw their toy in their water, and now their water has changed color. Is this safe?
Not to worry! The wood blocks are colored with Vita Critter, a water based dye that was developed specifically for animals to chew. This dye is the safest coloring to use for pets, but will bleed if in contact with water, as it is water based. We choose to use colored items because it has been proven that rabbits and many other small critters show more interest in a variety of colors.
Do you do wholesale?
We sure do! Keep in mind that because we donate toys, our wholesale prices are not necessarily competitive, but we will work with you to find something that will meet your needs. As part of our 'bun for bun' program, for every toy ordered in wholesale, one will also be donated to a registered non profit of your choice. Have any other questions? Give us a shout!
Where do you ship to?
Internationally! If you have a postal address, we can ship to you.
How much is shipping?
The great thing about being based in Vancouver is that our America friends get the convenience of us shipping from the States through USPS, while our Canada Buns are able to send through Canada Post.
We package each order individually with repurposed boxes. This means your order is always shipped in the most economical means.
Canadian Orders: All West Coast Canadian orders are shipped through Canada Post. It can take 2-5 business days depending on your location. This includes tracking. East Coast have the option of being sent through USPS International. This takes the same amount of time as Canada Post, but helps keep your shipping costs down.
US Orders: USPS First Class or Priority when available. Larger orders are shipped through FedEx Ground or UPS Ground. We will provide a tracking number when available.
International Orders: All International orders are shipped through the International Small Packet. Times vary around 5- 10 business days. If you would like to upgrade or would like insurance for your package please contact us.
Do I qualify for free delivery?
We currently only delivery within Vancouver city limits for free (UBC included). If you live outside Vancouver, we can meet up and deliver anywhere in Vancouver that is convenient for you. This can be arranged through our Contact page, or you can leave us a note when you order. Delivery to Burnaby, Richmond and New West is included with the purchase of hay.
*If you previously had deliveries to Burnaby, Richmond, and New West, we will continue to deliver to you.